5 worst companies to work for

Here is an article which lists top 5 worst companies to work for.

http://blogs.techrepublic.com.com/career/?p=159&tag=nl.e124

I am surprised to see Verizon in the list. New economy companies are hardly expected to be in such list but Verizon seems to be an exception.I am surprised not to see Walmart which is universally famous for inhuman conditions.

One thing noticeable is that 3 out 5 companies Home Depot,Best Buy,McDonalds all connect with customers directly.

How can they keep their customers happy with demoralised employees?