Showing posts with label CRM. Show all posts
Showing posts with label CRM. Show all posts

Friday, September 30, 2011

Birthday wishes by Google

Was surprised with Google's attempt to personalize customer experience, when saw the Doodle changed on my birthday(See above). Way to Google.....
Also, gave me a thought how Companies,Organizations,employers can do a similar act and make their customers,employees feel better.


As a learning from this Google experience, all employers can send a Birthday message to employees, also IT Systems  can trigger a reminder to reporting managers for birthdays of their reportees. 
This simple HRMS, CRM functionality can be useful in creating a better company-customer, employer-employee connect.